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Privacy Policy
Royal Palm Insurance Company values you
as a customer and we know how much privacy means to you. We
will inform you of our policies for collecting, using, securing,
and sharing customer information the first time we do business
with you and every year you are a Royal Palm customer.
Our Privacy Principles:
- We
do not sell customer information.
- We do not allow those who
are doing business on our behalf to use our customer information
for their own marketing purposes.
- We contractually require
any person or organization providing products or services
on our behalf to protect Royal Palm customer information.
- We afford prospective and former customers
with the same protections as existing customers with respect
to the use of personal information.
As providers of products and services that
involve compiling personal, sometimes sensitive, information
protecting the confidentiality of that information has been
and will continue to be a top priority. We collect and use
information we need to conduct our business, to advise you
of our products and services, and to provide you with customer
service. We may collect and maintain several types of customer
information needed for these purposes. The information collected
varies depending on the products or services you request and
may include:
- Information provided on applications and
related forms. For example, name, address, Social Security
number and annual income.
- Third-party reports, such as consumer
credit history, loss information reports, motor vehicle records
and medical information.
We do not disclose any non-public
personal information about our policyholders or claimants to
any third parties except as permitted by law. Any such disclosures
are made for the purpose of transacting the business of your
insurance coverage or your claim. We may be required by law
or regulation to disclose information to third parties. For
example, in response to a subpoena, to prevent fraud, and to
comply with rules of, or inquiries from, industry regulators.
We do share your information with our affiliates, all of whom
have adopted and are bound by the terms of this privacy policy.
Privacy Safeguards:
We take our responsibility to protect the privacy and confidentiality
of customer information very seriously. We maintain physical,
electronic and procedural safeguards that comply with federal
standards to store and secure information about you from
unauthorized access, alteration and destruction. Under our
control policies, for example, access to customer information
is restricted to individuals who need it in order to service
your policy, or provide products and services to you, and
who are trained in the proper handling of such information.
Employees who violate these confidentiality requirements
are subject to disciplinary proceedings.
Why we may share information:
As permitted by federal and state laws, we may enter into agreements
to share or exchange information with companies engaged to
work with us to enhance the quality of service provided to
you such as:
- To enhance our service to you.
- To underwrite
your policies.
- To measure your interest in our products
or services.
- To improve existing products and develop
new ones.
- To monitor customer trends.
Under these agreements, the companies may
receive information about you but they must safeguard this
information and they may not use it for any other purposes.
Such third parties are required by Royal Palm to conform to
our privacy standards.
Accurate Information:
It is important that the information we maintain about you
is accurate and complete. If you see information in your policy,
billing statements, or elsewhere, which suggests that our information
is incomplete or inaccurate, please contact your local agent
or write to us at the address shown below and we will update
your information as needed. Please reference your policy number
on any correspondence sent to our office.
Royal Palm Insurance Company
P.O. Box 45-9030
Sunrise, FL 33345-9030
No Insurance Afforded by this Policy:
If your insurance policy
has been canceled or non-renewed, this Privacy Policy Notice
DOES NOT REINSTATE your policy with Royal Palm.
This notice should not be accepted by anyone as evidence that
insurance coverage is in force.
This Privacy Policy Notice is provided
to you by Royal Palm Insurance Company.
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